Shipping Policy

Please note we offer a door-to-door courier service, PUDO locker delivery, or your order can be collected (for free) from Durban North.

You choose your delivery option at checkout, and the delivery fee is added to your order total. Deliveries are booked with The Courier Guy (or PUDO) using the address details you provide at checkout, so please check them carefully – Family Organiser is not responsible for incorrectly captured address details.

Collection from Durban North is free – we'll contact you to arrange a time.

Shipment of an order can take around 2-5 working days.

Once a waybill has been created, a waybill number will be emailed through to you so that you can track your parcel directly.

Delivery Charges

The Courier Guy (door-to-door, countrywide) – R126,70

PRICES INCLUDE VAT

Please note that sometimes The Courier Guy increases their fees, based on fuel price increases – we will update our website as soon as we can after an increase.

PUDO

R94,60 per delivery.
Please note that you will need to collect your parcel within 36 hours of receiving notification that your parcel is in a locker.